What We Do

  • Track real-world, end-user access to newly-launched products in top EHR systems

  • Investigate reported issues or gather quick HCP feedback and opinions in a brief 3-5 question survey

  • Gain deeper insights into provider workflows, opinions on products and services, and insights into current opportunities and challenges

  • When you’ve already identified a focus group or set of key opinion leaders, tap our healthcare and technology experts to craft an effective, meaningful survey or discussion guide

The EHR Insights Panel

This is where it all started, and it’s still a cornerstone of our work. We regularly send out easy-to-complete, online surveys to a rotating group of physicians and other prescribers. These surveys can usually be completed in under three minutes, often on a mobile phone.

Our “EHR Insights” surveys determine whether the appearance of products in leading EHRs makes them easy to find, understand, prescribe, and dispense – accurately and easily.

We think we’re the best company to offer this service because our Corvus Solutions team invented the concept of “electronic product identity” (ePI), and the process used by many leading life science companies to prepare their products for appearance in EHRs, pharmacy systems, and payer reimbursement systems. Without this research, problems can go undetected for weeks or months, creating problems for prescribers, patients, and the company that offers the product. EHR Insights makes sure that doesn’t happen.

Surveys, In-Depth Interviews, & More

When companies that make products and services for healthcare professionals want to learn more about the needs, views, and opinions of their customers, we can help.

Through a variety of online surveys, in-depth interviews, and other approaches, we give healthcare professionals a voice in product and service design and creation, and help them communicate their needs and wants to the companies that make healthcare products.

Our approach and methods protect healthcare professionals in two, important ways:

  • We don’t disclose the identities, practice names, hospital affiliations, or other information that would allow a research participant to be identified. We believe in long-term relationships, and that starts with making sure healthcare professionals feel safe and comfortable working with us.

  • Our clients use these services to learn and listen, even when their goal is to eventually do a better job of marketing their products. This is not where they sell. So even when a client is testing a new product idea or gathering information about product features, we require a focus on listening and learning, and strictly forbid selling or other promotional activities during our research, even when the client is the commercial arm of a life science organization.